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Eye On the Web: How Navigator Could Win the Browser War
...and it's not because of the Justice Department
Written by Andrea Dudrow on April 10, 2000
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Remember 1998? Those heady days of judicial drama when the long-gone informal alliance of rebel technology companies, behemoths Sun Microsystems and Netscape among them, dragged the federal government into battle against that even bigger behemoth Microsoft? The charge, as we will all recall, was that Microsoft had engaged in anti-competitive business practices by tying its browser, Internet Explorer, to Windows. And Windows, as we all recall, had a pretty clear monopoly on the operating system market at the time.
I was all for the federal suit. Down with Microsoft, I thought, and up with the little guys (or at least the not-as-big guys). For years, any remotely innovative software product was either elbowed out of the market by a decidedly inferior clone from Microsoft, or else the Redmond giant simply bought up its parent company and adopted that software as its own. Either way, we were increasingly living in a Bill Gates-dominated world and I didn't like it.
But then Netscape, Microsoft's most vocal rival and certainly a catalyst behind the anti-trust suit, was swallowed itself by another behemoth, one that no one had counted on to enter the technology market in such a way. America Online (AOL), after all, was a service company, a very large service company. And now, with its acquisition of Time Warner, a company whose strengths lay in marketing and branding, AOL is a media company, avery large media company. What was AOL going to do with Navigator, the only browser that was competing (although with less effectiveness) against the Internet Explorer steamroller?
A Little Marketing Goes a Long Way
Well, last week we found out. With the release of a preview version of Netscape Navigator 6.0, coupled with the long-awaited federal ruling against Microsoft, AOL proved that marketing smarts go a long way. Its new browser hinted that the grace of good marketing plus a dose of technology, and not the government, may be the downfall of Microsoft's browser monopoly.
Until now Microsoft has claimed, rightfully, that its browser complies with more Web standards (those pesky technologies agreed upon by committee at the World Wide Web Consortium (W3C) which ensure that any Web page will look the same in any browser window) than any other on the market, meaning Navigator. And this week, in answer to the Navigator announcement, Microsoft is vying to keep that title by releasing a preview version of IE 5.5. The update promises support for even more standards, including a multimedia technology called HTML+TIME, Microsoft's answer to SMIL (synchronized multimedia integration language), a technology already ratified b the W3C.
Of course Microsoft's standards dominance only holds true for the Windows version of IE. The Macintosh version, built by a completely separate development team, didn't adhere to the same standards until Version 5.0 was delivered in March. Following that trend, there is no word on when IE 5.5 for the Mac will debut. Apparently Microsoft's marketing honchos feel Mac users are less interested in technology than in usability (the previous Mac version of IE added features aimed at convenience rather than standards-compliance). Which all makes sense, since we do all use those funny fruit-colored computers.
All Things Come to Those Who Wait
Navigator 6.0, based on a spanking new layout engine called Gecko (a name that recalls the fluorescent-colored gear donned by many a Silicon Valley roller blader), promises to be just as standards compliant as the latest Internet Explorer releases, now at version 5.0 for both Windows and Mac machines. But Navigator has a number of advantages, most of them in the sphere of marketing that AOL knows so well.
Firstly, Navigator 6.0 is being released simultaneously on Windows, the Mac OS, and, boldly, on Linux. That Netscape, and AOL, are embracing this upstart operating system, and potential threat to Windows' dominance, is commendable and, well, wise.
Secondly, Netscape skipped entirely over Version 5.0, which the browser-watchers among us have been patiently awaiting for at least a year. Netscape's, and AOL's, explanation is that Version 5.0 was based on the old layout engine and since it took them so long to get that version together they eventually had to scrap it in favor of a browser based on the new Gecko layout engine. Hence 5.0 went out the back door and 6.0 came to be. Pretty dubious logic, if you ask me, but the 6.0 tag does give Navigator an advantage over Internet Explorer 5.5: since it is a higher version number, it has the aura of being more advanced, of adhering to more innovative technologies. An example of the AOL marketing geniuses at work.
Thirdly, Navigator 6.0 portends to include input from mozilla.org, Netscape's open source browser project. About a year ago, the company set up a Web site where developers could download the browser's source code, make changes to it, and share ideas. By incorporating these ideas, Netscape does more than just get free advice from developers: it positions Navigator, once again, as the people's browser.
It's ironic that Navigator, which first railed against Microsoft as a bully with an unfair advantage over the little guy, is finally in a position to beat that bully at its own game. If Netscape wins the browser war (which may well end in a stalemate anyway), it won't be because the government prevailed on the side of the righteous, like I always hoped it would. It will be because Netscape, like so many technology companies before it, got itself bought by a big gun, one that also has the power to paste it across the desktops of its trillions of customers, one that has a firm handle on the power of branding, one that has an almost frightening hold over us, the consumers.
Andrea Dudrow is a writer living in sunny San Francisco. She has been covering the Web and Web design for the past four years and has contributed to Macworld, MacWEEK, eMediaweekly, Adobe.com, Adobe magazine, Publish, and the San Francisco Chronicle, among others. She also writes about arts and culture, and spends a great deal of time fantasizing about the broadband future.
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But will Netscape/AOL be any less of a monopoly?
But will Netscape/AOL be any less of a monopoly? The incredible amount of acquisitions by the "Times Warner/AOL?and everyone else" leaves me questioning wo toturn to! I will watch the story unfold .... again... and again!
All is not as it seems
While philosophically I would prefer to use Netscape on my Mac, I find the feature set of Explorer (preview printing is NOT in the Windows version?!) to be more intuitive. As a full-time graphics design specialist, and a computer user who started with UNIX over 16 years ago, I use AOL for the convenience and family. But AOL continues to use Explorer as their browser. Is that good marketing, or is confusion the source of success?
AOL must remember who Netscape Users Are
In order for Netscape to be the King of the Hill again, AOL must remember just who Netscape users are and were. They are or were the users who were in defiance of not only Microsoft, but the no brainer AOl amataurs. They did not like AOL, as AOL was only for the newbies and those who didn't know how to use a computer and they hated being owned by Microsoft. The Netscape users were usually those who did not want to be treated like a mindless child, such as the AOL members were considered to be. As long as AOL doesn't try to make Netscape into another AOL interface.
Many of us saw AOL buying up Netscape as a way to get the lead above Microsoft and bring Netcape down, thus giving anti-Microsoft users no place to turn, except maybe . . . ugghh AOL. We have been worried that this was their plan. Let's hope that they do finally begin to put their mouth where their money was.
Don't Do It
Netscape is going to be the Company Browser, not the People Browser. All of the real estate is going to be for Branding, and AOL/Netscape Messaging Services and Annoying Toys. Jeez, I want a window that shows me web sites, not a placemat full of ads. And jumping to version 6 without version 5 is also a sign of total disregard toward the intelligence of the consumer. The people you are fooling with this trick should be protected by the Justice Department on a full-time basis.
If you're worried about AOL and it's potential dominance...
...then here's a thought- DON'T USE AOL! I personally can't stand it or the company for several reasons - not the least of which is the fact that they are getting away with the exact thing that MS has just gotten hammered over.
As far as the NETSCAPE vs. EXPLORER battle goes, I believe that it no longer matters. Both browsers will do far more than I want them to as it is. (I mean how many features do you need to check your stock quotes anyway?) ;-)
Kudos. Clear thinking.
Clear thinking by Andrea. KUDOS. Netscape has a new "ally" (its parent company AOL) in the war.
Pretty Slick Trick
Has it ever occurred to anyone that the nice people at Netscape recognized sometime back that they would loose this browser war and also that they would eventually not be able to sell their browser but would have to give it away. HEY! Here's a GREAT idea. Let's push the Department of Justice (should these people be allowed to use "justice" in their name) to go after Microsoft. Even if the nice people at Netscape loose, they will screw up the growth of Explorer and that will help Netscape stock in the short term. In the meantime, someone will eventually buy Netscape and all of us nice people that own looser browser stock will get lots of free money. Aren't the government bums and their fellow termites at Netscape and Sun just wonderful. Does anybody think they will change the name to the Slick Willy Browser?
No Sympathy for Microsoft
I believe the article's author misunderstands the purpose of busting Microsoft's monopoly.
The inclusion of Internet Explorer (IE) as an integrated part of Windows creates an unfair situation where Netscape's browser can't compete even if it has better features. Microsoft has leveraged its position as publisher of the dominant operating system to build marketshare for IE.
Microsoft is also simultaneously boosting Window's desireability over the Mac's by offering a better IE feature set on Windows. Ultimately, they want you to buy Windows after you get fed up using their second-rate software for the Mac.
They aren't releasing weak mac versions of IE (or other software) because Mac users are unconcerned with technology, as the author stated. They want Mac users to get frustrated and switch.
Microsoft doesn't just employ this strategy with IE, it does it with most of its product line... including those products that aren't even offered for the Mac. Consider those products to have a Mac version feature set of zero.
Microsoft was, and still is, in the wrong. They definitely need to be broken up to prevent further subversion of our free-market system. Through its subversion, Microsoft ultimately hurts consumers by stifling the variety and innovations that only fair competition can offer.