Yahoo needs to look at their customer support system. It took me almost a month to get a problem with Yahoo Groups straightened out. I could not do it myself and lacked any e-mail or telephone info to get them to straighten it out. I finally backed in a door after a problem with a security code which provideded a number. They need an e-mail system that works and is east to use. Even the yahoo group moderators do not know how to contact Yahoo.